The Determinants of E-recruitment and its effect on HRM Capabilities and the Firm’s Performance: Evidence from Saudi Arabia Context

The study has been conducted to examine the direct and indirect relationship between the determinants of electronic recruitment and firm performance through the mediating role of human resources management capabilities based on the resource based view theory. Therefore, this study examines the relationship between the internal determinants of e-recruitment (technology quality, service quality, and security assurance) and the external determinants (e.g. empowered manager and member team, content of an implementation plan for e-recruitment, HR and IT collaboration in e-recruitment, job seeker trust in e-recruitment, organizational reputation, decentralization of selection decision, and government objectives) on e-recruitment, and the effect of e-recruitment on HR capability and firm performance. This study adopted a positivist philosophy. A deduction approach and quantitative method were also suitable for this study. A questionnaire was delivered to some companies in Saudi Arabia. A total of 500 questionnaires were sent, but only 418 were received; for 84.0 percent response rates. This study used PLS to test the research hypotheses. The measurement model has confirmed that the measure indicates accepted reliability and validity. Based on the research results, most hypotheses are accepted. This means that the e-recruitment play a crucial role in improving firm performance. The findings of this study support the argument that e-recruitment plays an important role in improving firm performance. Therefore, firms that use e-recruitment to attract new job seekers will improve their performance. These findings extend prior literature by showing, for the first time, how e-recruitment and HR capability influence firm performance. This study has confirmed that e-recruitment has a positive and significant effect on firm performance. These variables account for 43% and 78% of the variety in HR capability and firm performance, respectively, whereas 57% and 22% are related to other variables. This finding is consistent with the argument that if firm use e-recruitment, they are more likely to improve firm performance. Moreover, high HR capability enhances firm performance. Our study moves beyond previous studies that focus on e-recruitment by correlating e recruitment with HR capability and firm performance. This study contributes by arguing that e-recruitment and HR capability has a positive relation towards firm performance, which conforms to previous studies in similar areas. Apart from the re-examination of resource-based theory in the online recruitment context, our study attempts to make some other fundamental contributions in understanding e-recruitment in the Saudi Arabia context. However, given that this is the first known test of resource-based theory in the Internet recruiting domain, we recommend that future research be done to conduct additional tests of this theory. These findings have both theoretical and practical implications in that the results have provided empirical evidence on the indirect impact of e-recruitment on firm performance and can serve as an indication in practice for firms in understanding e-recruitment and its effects on firm performance. The current study would help professionals in the field of HR to enhance their awareness of the critical role that recruiting highly skilled applicants may play in terms of sustainable competitive advantage and firm performance

Towards an integrated model for citizen adoption of E-government services in developing countries: A Saudi Arabia case study

This paper considers the challenges that face the widespread adoption of E-government in developing countries, using Saudi Arabian our case study. E-government can be defined based on an existing set of requirements. In this paper we define E-government as a matrix of stakeholders; governments to governments, governments to business and governments to citizens using information and communications technology to deliver and consume services. E-government has been implemented for a considerable time in developed countries. However E-government services still faces many challenges their implemented and general adoption in developing countries. Therefore, this paper presents an integrated model for ascertaining the intention to adopt E-government services and thereby aid governments in accessing what is required to increase adoption

An exploratory study of proposed factors to adopt e-government services

Abstract—this paper discusses e-government, in particular the challenges that face adoption of e-government in Saudi Arabia. In this research we define e-government as a matrix of stakeholders: governments to governments, governments to business and governments to citizens, using information and communications technology to deliver and consume services. e-government services still face many challenges in their implementation and general adoption in many countries including Saudi Arabia. In addition, the background and the discussion identify the influential factors that affect the citizens’ intention to adopt e-government services in Saudi Arabia. Consequently, these factors have been defined and categorized followed by an exploratory study to examine the importance of these factors. Therefore, this research has identified factors that determine if the citizen will adopt e-government services and thereby aiding governments in accessing what is required to increase adoption

An integrated model for citizens to adopt e-government services in the Kingdom of Saudi Arabia

This research discusses Electronic Government (e-Government), in particular the challenges that face its development and widespread adoption in Saudi Arabia. In this research e-government is defined as a matrix of stakeholders: Government to Government, Government to Business and Government to Citizens, using information and communications technology to deliver and/or consume services. Electronic Government has been implemented in developed countries for some time, while in Saudi Arabia it is still at the implementation and developing stages. Electronic Government services face challenges, including trust, privacy, security, computer and information literacy, and culture. In addition, this research has identified the influential factors, including quality of service, diffusion of innovation, knowledge and skills, culture, lack of awareness, technical infrastructure, website design, security, privacy, and trust, that affect the citizens' intentions to adopt e-Government services in Saudi Arabia. Therefore, these factors have been evaluated using an exploratory study, which uses mixed-methods, to confirm that these proposed factors are important and that the citizens are concerned about them. Resulting form the exploratory study, this research ha developed an integrated model for aiding the Saudi government by identifying the factors that would influence citizens to adopt their services. The model has been validated by the main study for this research, including questionnaires for citizens, government employees and experts. The gathered data were analysed and assessed using the Structural Equation Modelling approach. From the main study, the results showed that the proposed model fits the data and a;;lies to the Saudi context. Therefore, the validated model would be considered essential in order to help the Saudi government to overcome the concerns of their citizens to use and adopt the online services. Consequently, applying the proposed model can reduce the government's time, effort, and money in influencing their citizens' intentions to adopt the proposed online services

Citizen adoption of E-government services

This paper considers the challenges that face the widespread adoption of E-government in Saudi Arabia. Will be using the Saudi Arabian experience as our main case study, E-government can be defined based on an existing set of requirements. In this paper we define E-government as a matrix of stakeholders; governments to governments, governments to business and governments to citizens using information and communications technology to deliver and consume services. However, E-government has been implemented for a considerable time in developed countries. However E-government still faces many challenges to be implemented in developing countries such as Saudi Arabia. Adopting E-government among citizens is a big challenge that facing the government of Saudi Arabia

Towards an integrated model for citizen adoption of E-government services

This paper considers the challenges that face the widespread adoption of E-government in developing countries.We will be using the Saudi Arabian experience as our main case study. E-government can be defined based onan existing set of requirements. In this paper we define E-government as a matrix of stakeholders; governmentsto governments, governments to business and governments to citizens using information and communicationstechnology to deliver and consume services. E-government has been implemented for a considerable time indeveloped countries. However E-government services still faces many challenges their implemented and generaladoption in developing countries. Therefore, this paper addressed an integrated model for ascertaining theintention to adopt E-government services and thereby aid governments in accessing what is required to increaseadoption

An integrated model for influencing Saudi Arabian citizens to adopt E-government services.

This paper discusses E-government, in particular the challenges that face its development and widespread adoption in Saudi Arabia. E-government can be defined based on an existing set of requirements. E-government has been implemented for a considerable time in developed countries. However, E-government services still face many challenges in their implementation and general adoption in Saudi Arabia. In addition, the literature review and the discussion identify the influential factors, such as quality of service, diffusion of innovation, computer and information literacy, culture, lack of awareness, technical infrastructure, website design, and security, that affect the citizens’ intention to adopt E-government services in Saudi Arabia. Consequently, these factors have been integrated in a new model that would influence citizen to adopt E-government services. Therefore, this research presents an integrated model for ascertaining the intention to adopt E-government services and thereby aiding governments in accessing what is required to increase adoption

Citizen intention to adopt e-government services in Saudi Arabia

Although e-Government has been adopted in developed countries, it has not been widely adopted in developing countries particularly in the Arab world. This explains our motivation in identifying factors that can improve the adoption of e-Government in Saudi Arabia. While there are challenges ahead for e-Government adoption, we have identified ten factors that can influence successful delivery. These factors were defined and categorized and followed by an exploratory study to examine the importance of these factors. In order to validate our hypothesis, we used questionnaires to collect the views of three groups of Saudi citizens, and use the triangulation method to validate our results. Our statistical results show that we have very low t-test value in our one sample t-test which supports our hypothesis by identifying ten important factors for Saudi citizen adoption of e-Government services. We conclude that these ten factors can determine the successful adoption of e-Government in Saudi Arabia and meet the strategic plan set by the Saudi government in accessing what is required to increase adoption